Our 3 month money back guarantee is without compromise. If for any reason you wish to return any item, for whatever reason, all you need to do is post it back to us. We will promptly process your exchange or refund, the choice is yours.


All our products are backed by a rock-solid 3 month money back guarantee.

When sending your order back, be sure to fill out and include the return slip that was included on the footer of your order delivery advice. If you no longer have this, don’t worry! Just slip a note in the parcel with your name, address, customer number and a brief explanation of what you are returning and why and we will make sure it gets processed.

Please send all returns to:

Aids for Daily Living Returns
PO Box 106
NSW 1890

If for any reason you believe you may have received a faulty item, please contact our customer service using the contact page on this website.